Insurance & liability
Insured visits
Every Baytro technician is covered by public-liability insurance while working in your home.
Coverage
Accidental damage caused directly by a Baytro technician during a service visit is covered up to AED 50,000 per incident.
How to claim
- Notify us within 48 hours of the visit.
- Send photos of the damage and a brief description.
- We acknowledge the claim within one working day.
- Our team coordinates assessment and repair or reimbursement.
Out of scope
- Pre-existing damage not noted at the start of the visit.
- Loss or damage caused by a third party.
- Normal wear-and-tear of items being serviced.